Emergency treatment to temporarily relieve pain. A complete and accurate dental record is very beneficial to the patient. Submit completed paper supplemental claims using one of these options: Email: SuppHealthClaims@Cigna.com. Keeping electronic dental health records safe is not just good business practice; it's a HIPAA requirement. I would ask the patient why they want the claim form, and based on their answer, make the decision whether or not to provide it. However, its important to consider all of the factors involved before making a decision. How Long Should You Keep EOBs? Additionally, a PPO provider should refer to your contract and processing policy manual as many include record keeping requirements. Need an Explanation of Your Explanation of Benefits? - Connect - BCBSTX After your bill is paid in full, you might want to keep EOBs in an inactive storage file for up to three to five years longer "just in case." It is not uncommon for some medical providers to send bills long after a medical service has been provided. Once the patient record is shared and it contains other patients PHI, such as found on a bulk EOB, a breach has just occurred. Sometimes mistakes are made and you might feel you are being asked to pay for something that you shouldnt. Your email address will not be published. Paperwork can be such a headache. Fast remit documents are EOBs from our payers that are sent from our clearing house electronically for posting. Below is a sample EOB that explains all of the sections. You can, however, scan them and keep them electronically, shredding the paper copy after it has been scanned. The audit of records is the insurance company records, not medical records from a provider. Your providers may also keep copies of these records to be used for insurance or treatment purposes in the near future. Also, I believe personal insurance (AFLAC, etc.) Cleanings twice per calendar year. The cookies is used to store the user consent for the cookies in the category "Necessary". Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Maximum Plan Allowance means the total dollar amount allowed under the Contract for a specific Benefit. Also to protect ourselves for any liability reasons. Serious Health Conditions 1 Keep all medical bills and EOBs on file, comparing related items for accuracy. Some examples include, A tip about digital records is that you need to make sure someone can access them if you are unable. While docs are on the hook for electronic medical storage, EMR vendors dont have to have an archivable storage ability. Understanding Your Explanation of Benefits (EOB) - Verywell Health Examples might include double billing or your health insurance company overlooking the fact that you have met your deductible. The Maximum Plan Allowance will be reduced by any Deductible and Coinsurance the Subscriber or Covered Dependent is required to pay. document.write('