USB 3.0 SuperSpeed. When using your USB-C power adapter, the multi-adapter powers both The opinions expressed above are the personal opinions of the authors, not of HP. Check articles with full guides:https://window. Fix USB-C problems in Windows - Microsoft Support j5create USB 3.0 Type-C to HDMI - Search For Manual Online Windows is a trademark of Microsoft Corp., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Although the Ware is accessible worldwide, not all features of the Ware may be available to all persons or in all geographic locations, or appropriate or available for use outside the United States. * Move and view your large spreadsheets across two screens without overlapping windows. New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381, item 1 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter - 4K, item 2 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 3 NEW j5CREATE JCD381 USB TYPE-C DUAL HDMI MINI DOCK ADAPTER, item 4 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 5 j5create JCD381 USB-C Mini Dock Dual 4k HDMI, Dual USV 3.0, Power, MSRP $99, item 6 j5create 90W Built-in USB-C Travel Dock 4K HDMI / USB 3.0 Laptop Power Adapter, 4.2 out of 5 stars based on 13 product ratings, 5.0 out of 5 stars based on 4 product ratings, 4.6 out of 5 stars based on 11 product ratings, 5.0 out of 5 stars based on 2 product ratings, 4.5 out of 5 stars based on 15 product ratings, 4.7 out of 5 stars based on 409 product ratings, 4.8 out of 5 stars based on 4 product ratings. This Agreement shall not be interpreted or construed to confer any rights or remedies on any third parties. Home | Drivers & Downloads - j5create Downloads Important Driver/Firmware Information: For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, please read this documentation before downloading any driver. Step 1: I would suggest you to install all the Windows updates including optional and check if it helps. 01:15 AM, I just purchased an HP Envy 13-ad1xx (from Costco):https://m.costco.com/.product.100381392.html. Find out JUA Support in this case. charging your device simultaneously. Hope this helps. Supports HDMI display with max resolution of 3840 x 2160 at 30 Hz. Questions and Answers: j5create USB-C Dual HDMI Mini Dock JCD381 - Best Buy j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter It should be marked with a yellow exclamation point symbol. Get answers to your product questions by contacting our Customer Service team. Create a dual-monitor set up and boost your productivity. Since it hooks up with a rather small cord cable management can be a tad unsightly. j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP Visit the j5create Store 361 ratings | 47 answered questions $3999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. 3. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this Agreement, so that this Agreement shall remain in full force and effect. Go to: https://windowsreport.com/ If you found this video useful, give us a like and subscribe to our YouTube channel. In the search box, type in your J5create product model and then hit Enter to move on. You waive and covenant not to assert all defenses of lack of personal jurisdiction and forumnon conveniens. Windows Settings Go to Recovery tab and then click Get started button under the Go back to an earlier build Rollback Windows Update To update Windows 10 to the latest version, follow the following steps: Press Windows key + I. Click Updates and Security (as we did earlier). Their information can be found on the back of the packaging, or on our website under the "Support" tab. * Hot swappable USB enables you to add or remove monitors without rebooting your system. I purchased a j5create USB Type-C Multi-Adapter (JCA374) which supports 4k HDMI (DisplayPort Alt Mode Compatible according to the box). Step 2: If doesn't work, r un theHardware Devices troubleshooter. Connect the other end of the cable to the high-definition TV or monitor. Features. j5create - USB-C Triple Display Docking Station Model: JCD543 | SKU: 6357396 3.9(2,111 Reviews) 210 Answered Questions Highly rated by customers for: Use with laptop, Connection, Set up $95.99 Was $109.99 Add to Cart Show only Answered Questions ( 210) Sort by: Showing 21-40 of 210 questions People are asking about Ask a Question We have a dedicated technical support specialists waiting to assist you and your specific needs. This Agreement shall be construed and controlled by the laws of the State of Georgia without reference to its choice of law provisions, and You consent to exclusive jurisdiction and venue in the federal courts sitting in Fulton County, Georgia, unless no federal jurisdiction exists, in which case You consent to exclusive jurisdiction and venue in the applicable Georgia State Court located in Fulton County, Georgia. j5create USB to HDMI Multi-Monitor Adapter JUA254 Phone Support Hours: 9:00 AM to 5:00 PM Eastern Standard Time Monday through Friday, excluding holidays North America: 1-888-988-0488 Therefore, you need to install j5create drivers on Windows 10 and Mac. I haveJUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER. Tell us what video-output port(s) your computer has -- VGA? For users who need to get J5create drivers for Mac, or you failed to install the compatible J5create drivers with the above two methods, chances are that you need to navigate to the J5create official website and then find the driver you need. Material: Aluminum. j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP. For Duplicate: View the screen image simultaneously on both the computer and the external device. If the USB not detected issue persists, you may have to contact J5create technicians to help you troubleshoot and then resolve this problem properly. Then, click on the USB device and check for the option of update driver. To find the error code on a Windows 11 PC Select the Start button, then type device manager and select Device Manager from the list of results. The Privacy Policy provides information about your privacy rights and explains how j5create protects your personal information. Up to 100W power pass-through to charge your laptop and . To see the computer screen image on a high-definition TV or monitor. It does not require a power cord. An optional power adapter can be connected for charging a laptop or other power consumption device. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Download and Reinstall J5create Driver for Windows/Mac This Adapter will require an available USB 2.0 port and an installation of a driver. HDMI? DVI? j5create - USB 3.0 to Dual HDMI Multi-Monitor Adapter - Silver Model: JUA365 | SKU: 5615018 4.5(1,153 Reviews) 97 Answered Questions Highly rated by customers for: Set up, Ease of use, For laptop $69.99 Add to Cart Show only Answered Questions ( 97) Sort by: Showing Ask a Question Data transfer up to 5 Gb/s. Computer used: HP Laptop. Country/Region of Manufacture: . All company, product and service names used are for identification purposes only. Equipped with a security slot to protect against theft, making it perfect for use in business organizations. USB Type-C downstream port supports 900mA charging, power delivery 2.0 for a maximum of 60W. USB-C Connection to Monitor : r/Monitors - reddit.com Sign up for the latest innovations, exclusive offers, and more. Not all USB C ports support all alternate modes, so having a USB-C port does not guarantee that this device will work. j5create | How To Set Up ScreenCast HDMI Wireless Display on Windows Drivers are available on j5create website under the "Support" tab. . If, notwithstanding the other provisions of this Agreement, J5CREATE is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Ware, J5CREATEs liability shall in no event exceed US$200.00. Change Region | Copyright 2023 j5create International. This is a 1920x1080 monitor and I've switched my laptop to 1920x1080. J5 sells 2 versions with almost identical model number. The author of this question has solved their problem. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. But overall it does what I bought it for and is cheaper than buying an actual docking station. After the restart, I can no longer turn my bluetooth on or off in Windows 10 and the HDMI port in the dock no longer works. Extend up to three monitors through HDMI, VGA and DisplayPort or HDMI. The Ware is protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. Download PDF User Manual - https://www.search-manual.com/ upload/ j5create-usb-3-0-type-c-to-hdmi-with-power-delivery-267696-user-manual.pdf, Post new comment to j5create USB 3.0 Type-C to HDMI with Power Delivery, iolo technologies System Mechanic Pro Ultimate, Motorola T402 Emergency Preparedness Edition 2-Way, Deity Microphones Deity Connect Dual-Channel True, 29.69 x 14.88 x 5.98" / 754 x 378 x 152 mm. After that, you can check whether the J5create USB to HDMI works well on Windows 10 and whether the driver is compatible with the system. I hope it doesn't need Thunderbolt 4 as those cables are very . To ensure the JCA379 powers and charges your mobile device while USB 3.0 to Dual HDMI Multi-Monitor Adapter - j5create Trending price is based on prices over last 90 days. Subject to Your agreement to be bound by all terms and conditions of this Agreement, j5create authorizes You to use and access j5creates proprietary work, which includes compiled code, software, firmware, images, music, media, templates, data, a user interface, any documentation accompanying the program, and any updates or supplements of the same relating to the applicable j5create device You have purchased or acquired (collectively, the Ware). You acknowledge that the Ware is of U.S. origin. Everything's working now. Our experienced customer service representatives offer live chat, and phone support, or if you prefer, you can send us an email with any questions you may have. New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB - eBay JCD542 USB-C Dual HDMI Docking Station - J5create International The real solution was toreturn the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Laptop Docking Stations. View cart for details. Downloading and installing the driver may also be needed if you select this method. An automated troubleshooter is a tool that can find and automatically fix some problems with your computer. It has been a while since anyone has replied. All rights in the Ware not expressly licensed under this Agreement are reserved to j5create.