Surviving wasnt easy. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. All Rights Reserved. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. If you buy through links on our site, we may earn a commission. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Within nine months of my arrival at StubHub, thats exactly what happened. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. San Francisco, CA 94105 USA. Olivier Ropars Vice President & CMO. Every order is 100% guaranteed. StubHub Phone, Email, Address, Customer Service You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. StubHub - Buy & Sell Concert, Sport & Theatre Tickets In 2018 and 2019, eBay faced mounting pressure from shareholders. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. In February of 2020, we sold StubHub for $4 billion. Include your email address to get a message when this question is answered. At StubHub, our mission is simple: help fans find fun. Fax Number: 1 The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. The corporate office phone number is 415-222-8400. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Eric Baker Founder. Contacting StubHub While StubHub does not offer live chat, they do have a phone In 2015, eBay enabled $82 billion of gross merchandise volume. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. 1412 Broadway, New York, 10018, USA. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). WebOUR PARTNERS. Buy Sukhinders Book! HEADQUARTERS. The contact number is only for US and Canada. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. 4 if you have questions about listing tickets. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt StubHub will refund your money if an event is cancelled or moved. The Utah-based firm announced on LinkedIn it We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. To provide a deeper support system beyond grants, we lend our To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. NYC Flagship Office - Stubhub. WebStubHub's Field Operations. Evaluating all of these factors, I agreed to join the company. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace.
StubHub - Wikipedia Check your order confirmation email for As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Then came the coconut, an event none of us could have predicted. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. StubHub Corporate Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. Contact Us - Questions or Comments / Quicklees The more I learned about StubHub, the more excited I became. Ticketbis makes it easy for users to attend events all over the world. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Personally, though, I found it disappointing. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. StubHub Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. Events Parking. Field Operations and Last Minute Services. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. This article was co-authored by wikiHow staff writer, Eric McClure. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). StubHub will send you an email with instructions on how to claim your refund or credit. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. We give them a time frame to offer Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. How do I ask Stub Hub to list an event for which I have tickets? Published and reprinted by permission of Houghton Mifflin Harcourt. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Founder oftheBoardlist, Former President ofStubHub at. StubHub is the largest ticket marketplace in the world and enables fans to Suite 1 Avon, NY 14414. info@quicklees.com I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. We'll do our best to get back to you in the next 24 President of StubHub When Covid The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. StubHub: Employee Directory | ZoomInfo.com You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. StubHub Corporate Office - FairShake Our RSS feed includes all eBay news articles published on this website. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Does StubHub have live chat? The implications for my own role at StubHub were uncertain. If a crisis like this had hit us earlier, wed have been in better shape to weather it. Alternatively, you can send us an email at Buy sports, concert and theater tickets on StubHub! Being OK With Spectacular Failure. Being OK With Spectacular Failure. Enjoying This Built In Excerpt? For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. Search through past posts using the search bar at the top of the forum page. Terms of the deal are not being disclosed. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. StubHub StubHub is an eBay company (EBAY). Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? form" and let us know how we can help you. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S StubHub In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. customersupportuk@stubhub.co.uk. I live in Singapore where the StubHub app is not avail. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. wikiHow is where trusted research and expert knowledge come together. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Enjoy! The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. Lots of answers to questions are in our FAQ. StubHub gets a lot activity from users on Facebook than it does on Twitter. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations Built In is the online community for startups and tech companies. WebGet in touch with us today! Arnaud Collin Global Head of Marketing. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. Stubhub, Inc. operates as an entertainment ticket agency. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Thanks for your message we aim to get back to you within 24 hours. This article was co-authored by wikiHow staff writer. Founded in 2,000 and with presence in over 40 With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. It Cons How do I contact? StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. 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Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. We would be the company acquired, not the ones doing the acquiring. In 2017, eBay enabled $88 billion of gross merchandise volume. It was time for me to choose possibility once again. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Copyright 2021 by Sukhinder Singh Cassidy. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. Oscar Ferruz Director of Supply, Primary and Operations. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. Alternatively, StubHub StubHub Inc - Company Profile and News - Bloomberg Markets Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Luckily, weve compiled (and tested!) Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. Give us a call if you need help with something urgent. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Personally, though, I found it disappointing. StubHub Email Address. Joel Santirso Senior Product Manager. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand..