Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. Copyright 2023 Liveops, Inc. All rights reserved. Copyright 2023 Okta. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Want to give someone something unique this holiday season? Please update your browser to the latest version on or before July 31, 2020. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Find top links about Liveops Nation Login along with social links, FAQs, and more. Login to know the status of the ticket. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Suite 390. Unfortunately they dont pay a minimum per hour like other companies. Want to become an Independent Liveops Agent. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. This means you can choose when, where, and how often to work! Innovate without compromise with Customer Identity Cloud. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. If you have not created a ticket yet then you would need to register or create a new ticket to begin. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Pay, Vacation time, You get to work from home. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Login. Earning potential. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Get Directions Password Remember me Or, sign in using: To accept cookies continue browsing as normal. The integrations looked complex. Then Liveops is looking for you! GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. From professional services to documentation, all via the latest industry blogs, we've got you covered. Liveops SWA Array Overview This app integration supports Single Sign-On. Grow your home business through Liveops client network, working with the brands you know and love. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Enjoy the freedom and flexibility of being your own boss. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Get started on your new home business Flexibility. We cant do this. The world class support of Liveops and unparalleled access to world-renowned clients. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Login - LiveOps Inc. Work from home. Outspoken. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. One where youre provided with free warm leads? Work confidently with real-time chat support, tech support, business tools and professional development workshops. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Enjoy the freedom of being your own boss. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Then, this is the place where you can find some sources which provide detailed information. Connect contractors to affordable commercial insurances. Forgot your password? As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Login to track your existing support requests. This was a tight category! They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. IT Support You are using an unsupported browser. Independent Contractor With Okta we're able to quickly deploy tools to new employees. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Yes! Okta goes so much further than other providers, Huckabay says. Okta was leaps and bounds ahead of all the other providers, says Myers. This field is for validation purposes and should be left unchanged. Money is amazing, but like every job there are flaws. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Check the Eligibility requirements and make sure were currently accepting applications in your state. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. It was as simple as they said, adds Myers. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. No problem. which is why weve been helping companies like yours for over 20 years. Our Offices. https://join.liveops.com/work-from-home-call-center-jobs/ Join Liveops Nation and experience the freedom and autonomy of being self-employed! Reach out to us. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. See Capabilities for more details. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Health, Dental & Vision. Liveops | Okta . Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Copyright 2023 Liveops, Inc. All rights reserved. Remember me. Submit an application for an available virtual contact center opportunity. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 ; The user selects the Duo Security option. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. You are paid the the talk/email minute when working so your pay for each day will vary. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Intelligent And, no calls equals no pay. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Click herefor technical info. View our background requirements here. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. As an agent with Liveops, you are a self-employed independent contractor, not an employee. process. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Were all looking at the same data one version of truth consolidated in a single repository. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. To find out more, read our Privacy Policy and Cookie Policy. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Quickly assessing customer needs and providing sound solutions. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Support. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. The cons are being able to work in your own home. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Forgot password? TMCF is the nation's largest organization exclusively representing the Black College Community. It changed what we focus on as IT, he says. . Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Openforce simplifies your contractor management processes by providing a single platform solution. Read more. fits your experience, personality, and preferences the best? Forgot Password Enter the email address associated with your account. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Existing Duo Security enrollments. HSA and PPO Options National and Local Networks Retirement. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Browse case studies, customer service tips and other helpful resources for enterprises. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Improving Peoples Lives. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. All rights reserved. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Still have questions? A wide array of jobs -- many of them well-paid -- don't require a degree.. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Consider holiday gift experiences. Here's everything you need to succeed with Okta. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Build a thriving work-at-home business providing remote customer service for top brands. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops Okta. No matter what industry, use case, or level of support you need, weve got you covered. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Were now out of the back room and working with the business to add direct value, Huckabay says. Find ready-to-work contractors where and when you need them. Developer Center. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops.
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