vivid seats refund vivid seats refund

If you would like a full cash refund, in lieu of the voucher option, you should contact our customer service team as soon as possible so that we can process your request. These Sale Terms contain the entire understanding of the parties with respect to the matters contained herein and supersedes and replaces in its entirety any and all prior communications and contemporaneous agreements and understandings between the parties, whether oral, written, electronic or implied. Governing Law: The Federal Arbitration Act (FAA) governs this agreement to arbitrate in all respects. The best musical instrument is a love triangle. The AAAs rules are available at www.adr.org. (1) If you bought a ticket to an event that was cancelled, you may already have gotten a credit in your Vivid Seats account that you can use to buy tickets to future events. Instant Download Within a few minutes of placing the order. To use DoNotPay, open it in your web browser. All users must comply with all local, state, federal and international laws, ordinances and regulations. Use DoNotPay To Get a Quick Vivid Ticket Refund. This offer is not eligible for promo codes. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with Vivid Seats through arbitration. Support : Vivid Seats Customer Support Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Our goal is to make your search and purchasing experience as easy and efficient as possible. No, Vivid Seats will not grant you a refund for postponed events. You can access DoNotPay from your web browser. If I opt for a refund, when will I receive it? Vivid Seats, LLC has resolved a class action against it concerning tickets that it sold for events that were cancelled, postponed, or rescheduled. Check out our directory. They only refund the ticket cost though, but for the fees they give you store credit. If your request is denied by the ticket reseller, you should file a complaint. Vivid Seats' (NASDAQ: SEAT) proposed settlement of class action claims regarding its failure to issue refunds for tickets related to events cancelled due to the COVID-19 pandemic was approved Monday, paving the way for the disbursement of $7.5 million in funds to those impacted. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. See all 28 articles. This policy is necessary because of our status as a live marketplace. Your continued use of the site following Vivid Seats' posting of revised terms and conditions constitutes your acceptance of the revised agreement. Vivid Seats has an outstanding track record of providing excellent customer service, and we are committed to helping our customers during this time. should have advocated for him instead of rolling over. . Before the pandemic, he paid $689 for two tickets to a Jerry Seinfeld show in Atlantic City. Any buyers whose tickets have been cancelled pursuant to this paragraph shall receive compensation for such cancellation as described above. Any tickets purchased in advanced will be refunded. As always, we encourage customers to follow our Trust & Safety page for more information on protecting ticket purchases. If you want a refund, you can request it through your Burner Profile, according to the website, but Burning Man is urging ticket holders to donate to Burning Man Project to help keep staff and the Burning Man vision alive. For a dispute or claim relating to the intellectual property of you, Vivid Seats, or any of Vivid Seats corporate family members (for example, trademarks, trade dress, domain names, trade secrets, copyrights, or patents), the list from the National Roster shall be limited to individuals who either previously served as a federal judge or is an attorney who has specialized in intellectual property law for at least ten (10) years. . Your tickets and admission to the event are subject to all venue and/or event organizer/promoter safety and health policies (including, but not limited to, those related to the COVID-19 pandemic), which could include, but are not limited to, health screening or vaccination requirements. All Rights Reserved. We will not be opening our Texas theaters this weekend, they tweeted. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. If you planned on traveling for a festival or concert this year, then youll most likely need to cancel your Airbnb. If you did not receive a Supplemental Notice, the previous dates apply and the claim deadline has passed. A large volume of tickets are listed on the Vivid Seats Marketplace, and Vivid Seats makes every effort to prevent pricing errors. All sales are final. Special Delivery includes same day delivery and may include Will Call, onsite pick up at the venue, pick up from another designated location (typically within two (2) miles of the venue, if possible), or messenger service. We are dedicated to making sure every customer is satisfied. By submitting your email, you agree to our Terms and Privacy Policy and to receive email correspondence from us. . If a re-issue is not possible, you will be refunded the re-issue fee. 100 million sold,100% Buyer Guarantee. PLEASE NOTE: A valid and physical form of identification indicating that they are at least 21 years old must be presented. An inherent risk of exposure to and contraction of COVID-19 exists in any place or venue where people gather. Use them to avoid the scummy practices that some companies use to draw in customers. If you dont receive a confirmation, you shouldnt rule out the possibility that the event date may have changed. Taking legal action such as filing civil or criminal charges or seeking an injunction. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. YOUR USE OF THE SITE AND ANY MATERIALS PROVIDED THROUGH THE SITE ARE ENTIRELY AT YOUR OWN RISK. Wheres my airline ticket refund from GotoGate? We have been monitoring these unprecedented legal and public health developments, as their consequences cascade through the ticketing and events business, and are adapting to rapidly changing business circumstances on a daily basis. . Unfortunately, no. Not according to the terms of his Vivid Seats purchase, To get a refund, your show must be canceled, and Vivid Seats gets to determine if something is canceled. You and Vivid Seats AGREE TO WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION. Its a third party, taking a 10 percent commission on tickets it sells, plus shipping charges and service fees of anywhere from 20 to 40 percent. If your event was canceled, you will be automatically refunded, or if your event was scheduled for a Live Nation venue, you have 30 days to ask for a 150 percent credit to use toward buying future tickets. Vivid Seats: 100% Buyer Guarantee. Himberger lives in Virginia. Please note, the ticket price may be higher than the face value that appears on the ticket. Information Regarding the Coronavirus Impact - Vivid Seats He previously suffered a brain aneurysm on February 18, and was ultimately taken off life support. Newport Folk Festival has been canceled, but you have three options for what to do with your ticket, according to its website. Vivid Seats is closely monitoring the current global and increasingly local response arising from the declaration of coronavirus (COVID-19) as a global pandemic. Ive written about some operators who did that during the pandemic, which is the worst kind of customer disservice. In the suit against Live Nation and Ticketmaster, the plaintiffs allege Live Nation announced April 13, 2020 . He paid Vantage $18,536. Plus, we have insightful letters, insider tips, and more. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Vivid Seats sold Himberger a show on a specific day, but Seinfeld postponed the show several times. This includes any attempt to defraud or otherwise harm Vivid Seats or sellers on the Marketplace. By placing an order, you authorize Vivid Seats to charge your method of payment for the total order amount. DoNotPay Can Be Your Little Swiss Army App. So, first and foremost, please look for (and look to) this email notice. An on-time delivery for purposes of this paragraph means delivery prior to the actual start time of the performance, regardless of the performance start time previously posted by any party. I dug a little deeper. All persons in Quebec, who purchased before March 11, 2020 one or more tickets from Vivid Seats LLC for an event scheduled to take place after March 11, 2020, which event was subsequently postponed or rescheduled, without a full refund being provided by Vivid Seats LLC. Ticket Listings do not purport to state the type of ticket and delivery method is not indicative of whether or not a ticket is hard stock or a PDF or any other ticket format. Become a subscriber to support our journalists. Delivery will occur on or before the delivery date on the listing, regardless of delivery method. (2) If you bought a ticket to an event that was postponed or rescheduled and that is cancelled after April 1, 2021, you will automatically be entitled to a credit in your Vivid Seats account, estimated to be 110% of the price of the tickets. Vivid Seats shall not be deemed in default or otherwise liable under these Sales Terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, blizzard, flood, epidemic, pandemic, danger to public health or safety, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, law, ordinance, regulation, legal order (unless caused by Vivid Seats default hereunder), failure or delay of any transportation, power, or communications system or any other similar cause not under Vivid Seats' control. SOME JURISDICTIONS, INCLUDING BUT NOT LIMITED TO THE STATE OF NEW JERSEY, DO NOT ALLOW CERTAIN AGREEMENTS TO INCLUDE THE PROVISIONS OF THIS SECTION THAT (A) LIMIT OR EXCLUDE CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY TYPE; (B) LIMIT OR EXCLUDE THE USE OF ANY MULTIPLIER ON OR INCREASE TO DAMAGES; AND (C) LIMIT THE LIABILITY OF VIVID SEATS, AND ANY OTHER INDEMNIFIED PARTY, TO THE GREATER OF (1) THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE SITE OVER THE PAST TWELVE (12) MONTHS; OR (2) $200. Each party is responsible for his, her, or its own attorneys fees and expenses, and Vivid Seats will not pay your attorneys fees or expenses except to the extent ordered to do so by the arbitrator. Lost, Stolen, Damaged or Otherwise Inaccessible Tickets. Our Copyright Agent for notice of claims of copyright infringement can be reached at: Attn: Copyright Complaints24 E. Washinton St., Floor 9,Chicago, IL60602orlegal@vividseats.com. By using or visiting this siteor purchasing tickets in any manner from the Vivid Seats Marketplace, you expressly agree to abide and be bound by these Sales Terms, as well as all applicable laws, ordinances and regulations. But you never know. If any provision of these Sales Terms is held invalid or unenforceable under any circumstance, its application in any other circumstances and the remaining provisions shall not be affected. Our help is free. If the event is postponed, your tickets will likely be good for the new date (depending on the venues policies). YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND YOUR RELIANCE THEREON. THE MAXIMUM LIABILITY OF VIVID SEATS, AND ANY OTHER INDEMNIFIED PARTY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ALL DAMAGES, LOSSES SUFFERED BY YOU AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE SITE OVER THE PAST TWELVE (12) MONTHS; OR (B) $200. Tickets in all forms, including hard stock and PDF, may be shipped via UPS. Can Vivid Seats keep your money for a canceled show? The company reviewed his case and agreed to refund his tickets. Business Profile for Vivid Seats LLC - Better Business Bureau Digitally transferred tickets will not be accepted at NH Foo Fighters DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Wondering what else DoNotPay has up its sleeves? Written notification should be mailed by certified mail to: Vivid Seats, LLC, Attention: Legal Department, 24 E. Washinton St., Floor 9,Chicago, IL60602. If Vivid Seats changes any term or condition, said modification, revision and additional information shall be posted here, automatically replace the existing terms and conditions, become effective immediately, and become binding on all users of this site. Walt Disney World Resort in Florida will remain closed until further notice. If you canno longer plan to use the tickets you originally purchased, we welcome you to list your unwanted ticketsfor sale on our website. The parties are not required to exchange selection lists. Tickets for The Prophet | TicketWeb - Academy LA in Los Angeles, US Since we last reported on how to get your money back, several ticketing sites have updated their terms and conditions, so weve updated this post with the latest information. He ordered three tickets from Vivid Seats but only got two, She canceled her Dave Chappelle and Joe Rogan tickets because of COVID. For the avoidance of doubt, if a ticket is subject to a pricing error, Vivid Seats may offer the tickets to you at the corrected price. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? It also means that the Vivid Seats Marketplace is not the ticket seller and the listed tickets are not listed by Vivid Seats on behalf of any venue, promoter, team, league or organizing group. If you booked an Airbnb on or before March 14, you will get your money back if your check-in date is between March 14 and May 31, according to Airbnbs website. How Do I Find Out if the Event Is Canceled or Postponed? As our Sales Terms and Conditions state, all sales are final. Can I get a refund for my Marriott Vacation Club Points? If any party disagrees about whether the foregoing provision (or any portion of this agreement to arbitrate, including without limitation the provisions relating to arbitration, the waiver of class or representative proceedings, and opting out) can be enforced or whether it applies to the dispute, the parties all agree that the arbitrator will decide that dispute. In the event that you dispute a charge with the card issuer and it is determined that the charge was valid and not the result of credit card or other payment fraud, Vivid Seats has the right to (i) seek payment, including all associated fees, by whatever lawful means necessary, including using collection agencies and legal proceedings; and (ii) refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and Vivid Seats may prohibit future purchases by all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision. Events may be canceled by the team, venue, performer, or promoter. Tom Sandoval and Ariana Madix have broken up after he allegedly cheated on her with Raquel Leviss. All sales are final; there are no cancellations, returns, or exchanges. You must notify Vivid Seats if you do not receive your tickets within 48 hours of the actual start time of the scheduled or rescheduled event. Class Period: September 29, 2016 to April 1, 2021. (2) Disputes or claims where the sole form of relief sought is injunctive relief (including public injunctive relief). You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Vivid Seats Settlement - Home And who you can expect to see performing and presenting. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. The delivery charge consists of the actual cost of delivery as well as a surcharge that supports Vivid Seats safe and secure ticket delivery, whether electronic, via shipping, or otherwise. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. If its just postponed or rescheduled, tickets will not be refunded or otherwise compensated by Vivid Seats except in jurisdictions where it is required by law.. Resale Tickets to Events in Illinois: Solely for purposes of 815 ILCS 414/1.5(c), for transactions involving resale tickets to events in Illinois, You or the ticket reseller may elect to submit complaints against one another to the AAA under its rules and procedures. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. Vivid Seats monitors compliance with these Sales Terms and investigates alleged violations and other complaints against users. Ive written several stories about shows that kept getting postponed. If you made a reservation after March 14, you are not covered under COVID-19-related circumstances unless the guest or host is sick with COVID-19. Below you will find the full Sales Terms, which include but are not limited to, the specific items below that we are highlighting for you: Vivid Seats acts as a ticket marketplace. This email will be used to sign into all New York sites. If you would like us to submit such a request, the payment method on file will be charged 15% of the order total for the re-issuance of your tickets (maximum of $200). Thats over 18 months after we bought the tickets, he says. Home | Ticket Purchase Settlement NEITHER VIVID SEATS NOR ANY OTHER INDEMNIFIED PARTY ARE OR WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY TYPE (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS OR LOST PROFITS) AS WELL FOR AS ANY MULTIPLIER ON OR INCREASE TO DAMAGES, UNDER ANY CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTORY, COMMON LAW, EQUITABLE, OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, THE MATERIALS ON THE SITE OR ANY TICKET OR SERVICE OBTAINED THROUGH THE SITE (INCLUDING ATTENDANCE AT ANY EVENT). Vrbo took my $1,270! In the same memo, Rapino writes to his staff, It is important to remind everyone that Ticketmaster is a platform, and does not hold on to money from client sales. Did the company have to return Himbergers money? Authorization Form . To stay up-to-date on the events status, monitor the venues website from time to time. The heading at the beginning of each paragraph is for reference purposes and in no way defines the scope or extent of such paragraph. On rare occasions when pricing errors occur, Vivid Seats shall not be liable to the customer for this error. Ticket prices may be above "face value" listed on the ticket (they may also be below "face value"). Over the last several months, our advocacy team has received several questions about Vivid Seats. Again. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT VIVID SEATS AND ANY OTHER INDEMNIFIED PARTY SHALL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR: (I) ANY ACTION OF ANOTHER USER ON THE SITE; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO OR USE OF THE SITE, OR ATTENDANCE AT AN EVENT, INCLUDING ANY CLAIM, CAUSE OF ACTION, OBLIGATION, LIABILITY, RIGHT, OR REMEDY WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF VIVID SEATS; (III) ANY UNAUTHORIZED ACCESS; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (IV) ANY BUGS, VIRUSES, WORMS, DEFECTS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; (V) ANY ERROR, MISTAKE, INACCURACY OR OMISSION IN ANY MATERIALS, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY MATERIALS AVAILABLE THROUGH THE SITE; AND/OR (VI) ANY LOST, STOLEN OR DAMAGED TICKETS. Presumably company records will be used for verification. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. Cancellation Policy : Vivid Seats Customer Support You agree to indemnify, defend and hold Vivid Seats, its parents, affiliates, investors, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives ("Indemnified Parties") harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these Sales Terms; (b) any allegation that any information you submit or transmit to the site infringe or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; (c) any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of Vivid Seats; and/or (d) your activities in connection with your use of this site. What do I do if my event is cancelled? Once you identify the tickets you would like to purchase, and select them, you will be directed through the checkout process where you will enter your name and address and provide payment information. The hotel gave me a refund for our room even though it was too close to the show date, he says. Will this be the busiest spring break ever? This password will be used to sign into all, Broadway Theaters Shut Down As New York Governor Bans Gatherings Over 500, Bad Projection Is Ruining the Movie Theater Experience, 6 Stand-ups Analyze ChatGPTs Attempts to Steal Their Jobs, Hes dangerous, hes terrifying, hes an extra in, How to Watch the 2023 Oscars Celebrate All 23 Categories Live Again. Additionally, the agreement extended the deadline for the company's credits to be used until December 31, 2022. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. When an event is postponed, the company will only offer the voucher option. IF YOU PURCHASED A TICKET THROUGH VIVID SEATS ON OR BEFORE APRIL 1, 2021 TO AN EVENT THAT, AT ANY TIME FROM SEPTEMBER 29, 2016 THROUGH APRIL 1, 2021, WAS POSTPONED OR RESCHEDULED, YOU MAY BE ENTITLED TO A CASH PAYMENT OR OTHER RELIEF FROM A CLASS ACTION SETTLEMENT IF THE EVENT IS CANCELLED. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. The settlement was initially agreed to between Vivid Seats and . You may not download, print, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise use or exploit any of the Content except in the course of viewing the site online for lawful purposes, and in making single copies of selected pages of the site for personal use and not for distribution or posting on any other site. All orders are subject to ticket availability. If your event was postponed or rescheduled and you cant attend the new date, you can sell your tickets to another buyer through Ticketmaster. If you purchase zone seating, the seller is committing to obtain the tickets described for you upon receipt of your order. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Under these circumstances, I think a credit card dispute is absolutely fine. The pricing in the market also changes frequently, and just as the seller is not permitted to decline to confirm an order in anticipation of the market going up, buyers are not permitted to return tickets or cancel an order due to the market price going down. All ticket holders will receive emails with their options beginning May 1. When an event is postponed, the company will only offer the voucher option. So should you buy tickets for live events through Vivid Seats? Just because it never happened doesnt mean they cant get back together. Philadelphia, PA 19103 Because the beginning of the MLB season has been postponed, SeatGeek will refund canceled spring-training tickets. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. If an event is postponed or rescheduled, and the original tickets are valid for entry at the time of the rescheduled event, your order will not qualify for a refund or other compensation, except in jurisdictions where it is required by law, including California (see California Business and Professions Code section 22507, under which Vivid Seats will facilitate the request for a refund from the ticket seller). Note that if requests for cash payments exceed the settlement money available, the amounts paid will be proportionally reduced. THE SITE, THE MATERIALS ON THE SITE AND ANY TICKET OR SERVICE OBTAINED THROUGH THE SITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Vivid Seats reserves the right to cancel and refund the buyers order at any time for any reason. Users may not use any Vivid Seats Property in connection with any product or service that is not offered by Vivid Seats, in any manner that is likely to cause confusion with Vivid Seats' business, or in any manner that disparages Vivid Seats. If you wish to pursue a full cash refund, in lieu of the voucher option, you should contact our customer service team as soon as possible so that we can process your request. After all, Vivid Seats didnt deliver any product and charged us nearly $700.. Password must be at least 8 characters and contain: As part of your account, youll receive occasional updates and offers from New York, which you can opt out of anytime. How do I find out whether or not my event is canceled or postponed due to the coronavirus? Vivid Seats reserves the right to report to appropriate law enforcement authorities or other relevant third parties any activity that it believes, in its sole discretion, may in any way violate any local, state, federal or international law. You can begin t Can I cancel an order Ive already placed? If a rescheduled date has already been announced, you will receive an email in May with instructions on how to request a refund. If you need help with any problem,please contact us through this form. Box Office . Why cant I get one? Users of this site acknowledge that they do not acquire any ownership rights by using the site. Vivid Seats $7.5 Million COVID Refund Class Action - TicketNews When will I receive my 110% Rewards Cash loyalty credit?