He showed us the availability for the following year during the same week we purchased. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. What is Palmera Vacation Club's Facebook? We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. You can call member services, leave messages and never get a call back. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Hawaii Seller of Travel Reg. After being told they could take a trip to Hawaii, the couple went back home to Alabama. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? I have tried multiple times and never receive a response from the request. This will surely increase the credibility of your complaint. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Don't have an account? Each unit is professionally decorated and refurbished every year. This will surely increase the credibility of your complaint. No travel service of real value is ever free. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Vacation Club. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. get quotes and more. Repeat this to yourself as often as is necessary. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. Please let me know what happened or who to contact. Learn how the rating is calculated 1 complaint. Our records indicate the company failed to respond to the one complaint brought to its attention. Contacts:There are no additional contacts. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Each unit is professionally decorated and refurbished every year. It was basically, sorry sucker attitude. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. First off, I want to say that the people from Palmera are so hard to get ahold of. Hawaii TAT Broker ID #TA-023-193-6000-01 How many people normally accompany you? I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Palmera Vacation Club Company. and I fell for it. After about another hour, I finally got through to the right person. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. File Complaint 13 We asked plenty of questions, figuring 4 heads were better than 2. the 2 timeshares we were trading in would be sold and that we This is not the first time that we have had issues with getting people to respond, Desired outcome: Theres a lot of noise out there. So why do people still buy timeshares? In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). I called in late November and was told that my dates were not open to call again in January. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. Other restrictions may apply. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. We put down $1200 on our credit card and signed the financing paperwork for the rest. No: TAR-6309. I just want out. Now I have 2! After purchasing, I was told to just click Book Me and schedule my trip. Some restrictions apply. Congrats on finding TUG. What is Palmera Vacation Club's Instagram? I called in late November and was told that my dates were not open to call again in January. Keep in mind, a timeshare is not a financial investment. Submit a complaint and get your issue resolved. Desired outcome: Already have an account? ComplaintsBoard.com is a leading complaint resolution website on the Internet. If a deal is actually honest, it will still be there after you take a day or so to check it. Seller of Travel Reg. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I got a call in January. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Palmera Vacation Club ratings, reviews and complaints - Time Shares One thing I have now witnesses and everything was recorded just last year before COVID 19. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Desired outcome: Registration as a Seller of Travel does not constitute approval by the State of California. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. The trading power we were supposed to have with RCI was incorrect. Desired outcome: Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Resolution Sought The overall rating of the company is 2.0 and consumers are mostly dissatisfied. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. membership takes 45 days to activate, 15 days after you can If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. This review was chosen algorithmically as the most valued customer feedback. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. Payment . Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. How do they get away with this? They lied about what the points would get us. He seemed very nice and personable at first. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. true. We stayed at the Island Links and attended a timeshare presentation. Palmera Vacation Club - Timeshares / Vacation Rentals Forum After purchasing, I was told to just click Book Me and schedule my trip. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. They also verbally guaranteed us that The latest review amount billed was posted on Feb 28, 2023. You wont have to exchange your vacation week or points. Palmera Vacation Club - Complaints Board My biggest fear is the financing paperwork I signed. Who do I contact??? I am respectfully asking for a rapid response. Desired Settlement: cancellation of contract with no negative credit report filing. RCI, LLC. RCI, LLC is not responsible for any activities or services provided third party providers. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Coral Sands Resort - Palmera Vacation Club Destination The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. We are dedicated to delivering vacation memories that last a lifetime. Bath 2 . I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. get quotes and more. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Vacation Club membership. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. Called better business and state of SC. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. BBB Business Profiles are subject to change at any time. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Is this Your Business? get quotes and more. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Our records indicate the company failed to respond to the one complaint brought to its attention. Reviews - Palmera Vacation Club They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. Desired outcome: What is the cost??? This fact does not disparage the company in any way. Palmera you have take advantage of to many families and it is time for answers. Reviews are most valuable when they are original and unbiased. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. 213. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. All content should be genuine and unique to the guest. He wouldn't take that. Can any body help me? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Did they give you any bonus items ? They never answer our calls I but 5000.points and paid $2000. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. After checking in we were paired up with the salesman. Perhaps, the finest resort community along the Atlantic Coastline. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel.