You can find further information about how we carry out our inspections on our website: www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. Aid, Youth Development. People told us that staff treated them with respect and dignity and provided them with an appropriate level of information. A safeguarding lead had been appointed. A chaperone may be a friend or family member, or perhaps your care support worker this is known as an informal chaperone. Cambridgeshire and Peterborough Safeguarding Adults Partnership Board, Rearrange or cancel a planned stay in hospital, Car parking charges - how your money is spent, General health advice to support you while you wait, Speciality specific information and support, Video and audio to help manage breathlessness, COVID advice for Paediatric Rheumatology patients, About the paediatric rheumatology service, Paediatric rheumatology physiotherapy at Addenbrooke's hospital, Gastroenterology, Hepatology and Nutrition (Paediatric), Information for children undergoing surgery, PaNDR (Paediatric and Neonatal Decision Support and Retrieval Service), Psychological Medicine Service for Children, Young People, and their Families, Frequently asked questions for families and carers, Complications from Excess Weight in Children - CEW, Clinical Microbiology and Public Health Laboratory, Communication Aid Service East of England (CASEE), National Severe Insulin Resistance Service, Dyspepsia and other upper gastrointestinal disorders, Barrett's oesophagus and oesophago-gastric cancer, Criteria for hereditary diffuse gastric cancer (HDGC) study, Consensus guidelines for clinical management and directions for future use, Familial gastric cancer study publications, Familial gastric cancer study - Patient news and updates, Neurosciences and Trauma Critical Care Unit, REVERT - Improving quality of life for hydrocephalus patients, Share your story: Covid-19 pandemic and new brain tumour, Parkinson's disease, dystonia, tremor disorders, Proximal humerus fracture exercise videos, For health professionals - Referral process, Pre and post exercise ABPI (walking/treadmill test), Ultrasound scan of the arteries in your arm, Ultrasound scan of the arteries in your armThoracic Outlet Syndrome, Ultrasound scan of your arm veins (Deep Vein ThrombosisDVT scan), Ultrasound scan of your leg veins (Deep Vein ThrombosisDVT scan), Ultrasound surveillance scan of your endovascular aneurysm repair (EVAR), A vascular ultrasound scan of your abdomen, Addenbrookes Cancer Patient Partnership Group, The Teenagers and Young Adults (TYA) service, About the Teenage and Young Adult Service, Teenage Cancer Trust Youth Support Coordinator, Stickler Syndrome Highly Specialised Service, The East of England Severe Asthma Network, The East of England Severe Asthma Network - Patient Information Documents, Frequently asked questions - clinical genetics services, Genetic testing for breast and ovarian cancer (BRCA1 and BRCA2), A brief guide to your neuropsychological assessment, Cognitive and emotional effects of recovering from ICU, Cognitive and emotional effects of recovering from COVID-19, Cambridge Breast Cancer Research Unit (CBCRU), What happens after your baby is discharged from the neonatal unit, Other professionals you may meet in the neonatal unit, Post menopausal bleeding one stop clinic, Rare Disease Collaborative Network - Familial Pneumothorax, Services at Cambridge peanut allergy clinic, Vascular surgery - leg ulcer assessment (LUPA 2), NIHR Cambridge Clinical Research Facility, How Clinical Engineering Innovation can work with you, Contacting the patient engagement and surveys team, East of England Immunoglobulin Assessment Panel (EoE IAP), Traumatic Anterior Gleno-Humeral Joint Instability, The effect of femoro-acetabular impingement on the kinematics and kinetics of the hip joint, Arthroscopic hip surgery compared with physiotherapy, Current concepts in the diagnosis and management of femoroacetabular impingement, Between UKROC and a Hard Place - Troublesome Teenage Trauma, Pathology clinical services training centre, Annual leave and other leave entitlements, Records retention, destruction and archive, Wash your hands with soap and water every time you enter and leave a ward or clinic. The organisation had been through a significant change in senior leadership which had resulted in a number of governance changes within the organisation. Oncology - Clinical. Olivia is a Locum SHO at Addenbrooke's Hospital on her FY4 year. the service is performing badly and we've taken enforcement action against the provider of the service. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. We endeavor to answer all inquiries within 24 hours on business days. We also looked at a range of performance data and documents including policies, meeting minutes, audits and action plans. info@pduniversityhospital.com. Today's Colorado High School Girls Basketball State ChampionshipsThe Merino (CO) varsity basketball team has a neutral playoff game vs. Addenbrooke Classical. For those in line management roles include discussion of the Leadership Behaviour Standard.Offer an opportunity for queries and clarification. Cambridge University HospitalsNHS Foundation TrustHills Road,CambridgeCB2 0QQ, What to expect when you come to our hospitals, Addenbrooke's 3 - CUH modernisation programme, Patient Advice and Liaison Service (PALS). There was very limited audit in end of life care though the trust had identified this and were developing an audit plan. She was later transferred to Addenbrooke's in . Suspended ratings are being reviewed by us and will be published soon. No rating/under appeal/rating suspended Tiffany Eagling (Cleft Team Co-ordinator) T: 01223 596 272. We carried out a comprehensive inspection between 21 and 24 April 2015 as part of our regular inspection programme. During this inspection we inspected all key questions in all of the eight core services. Staff were very caring and on some occasions went to great lengths to support and care for patients. There were similar improvements in medical care, surgery and urgent and emergency services with all services now rated as good overall. The trust is a 1,100-bedded teaching hospital, which provides acute and specialist healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. We have summarised our findings for Cambridgeshire and Peterborough below: Provision of urgent and emergency care in Cambridgeshire and Peterborough was supported by services, stakeholders, commissioners and the local authority. Ensure that neonatal early warning observations are completed, recorded and responded to according to protocol and clinical need. . Most people that we spoke with had not been asked for feedback about their care experiences. Today's Colorado High School Girls Basketball State ChampionshipsThe Merino (CO) varsity basketball team has a neutral playoff game vs. Addenbrooke Classical. In response, CQC is undertaking a series of coordinated inspections, monitoring calls and analysis of data to identify how services in a local area work together to ensure patients receive safe, effective and timely care. Children's Advice and Duty Service (CADS) U: 10/11/21. Older people's services. At CUH we have processes in place to enable partnership working across our regions health and social care community in order to address the risks and experience of abuse and neglect, while at the same time making sure that the adults wellbeing is central to proceedings, and that due regard is given to their views, wishes, feelings and beliefs in deciding any action that concerns them. Another person in the treatment centre said they had felt, "Claustrophobic" when the curtains were drawn around the bed spaces. We visited services and departments that patients may encounter or use during their stay. Other than in exceptional circumstances you can expect: Sharing with members of the opposite sex will only happen when it is: Protecting the privacy and dignity of patients is a key part of our core values. 28 December 2011. The clinical departments are clustered together into five divisions: Division A: Musculoskeletal; Digestive Diseases and ICU/ Periops, Division B: Cancer; Laboratory services; Imaging and Clinical support, Division C: Acute Medicine; Inflammation/Infection; Transplant, Division D: Neuroscience; ENT/ Head and neck/ Plastics; Cardiovascular-Metabolic, Division E: Medical Paediatrics; Paediatric Critical Care and Paediatric Surgery; Obstetrics and Gynaecology. We identified a need for more capacity in primary care to meet peoples needs in Cambridgeshire and Peterborough. Addenbrooke's Hospital. Ophthalmology. Review staffing of the specialist palliative care team against national guidance. All the people that we spoke with felt they had not received enough information from staff about one or more of the following: care options including the risks and benefits, the facilities available, or what will happen when they leave hospital. Many of the concerns we had identified at previous inspections had been addressed and staff were more familiar with the system though care planning was not always individualised and personalised. New leadership within the outpatients department had a clear view of the risks within the department and a strategy for addressing these. They included 10 birthing rooms, all with en-suite bathrooms, mood lighting and music systems, a fold-down double bed, birthing balls, slings, birthing stools, floor mats and comfortable seating and access to a sensory garden. To contact a member of the ACT team, please send an email marked for the attention of the team member to hello@act4addenbrookes.org.uk or call 01223 217757. we have taken enforcement action. Work to reduce the number of diversions of high risk deliveries in maternity services. While every Carson branch provides our core services of bulk fuel, lubricants, DEF, and cardlock fuel cards, many branches offer additional services tailored to the communities they are a part of. Two other people made comments about the confined space around each bed although they felt staff did their best to help maintain privacy and confidentiality. the service is performing well and meeting our expectations. King's Lynn Breast Screening Service (KLBSS) This service offers free screening for all eligible women aged 50 to 70, every 3 years, within the locality.Women in this age range will be invited to attend automatically and those over 70 can refer themselves directly. How Long Does Packet Ham Last Once Opened, Patients spoke highly of the care they received. U: 20/09/20. Inspection Report published 18 March 2014 for Addenbrooke's and the Rosie Hospitals - PDF - (opens in new window), Published Safeguarding Children is a term for a range of measures and approaches to keeping children safe. This pressure on beds meant that a number of routine surgery admissions were cancelled as there were no beds available. We found that most people were happy with the way staff cared for them and felt respected by them. This was to determine how the flow of patients who started their care and treatment in the emergency department and those cared for on medical wards, was managed by the wider hospital. Ensure that all equipment is appropriately checked and safety tested where required. Patient dependency in the intensive care unit is reviewed and staffing monitored against this on a day to day basis to ensure compliance with the Faculty of Intensive Care Medicine / Intensive Care Society core standards for ICU (Ed1) 2013. Reasons for Joining the Team. The trust also provides district general hospital services to patients predominantly coming from Cambridgeshire, Essex, Suffolk and Hertfordshire. For more information see the PALS pages on the Addenbrooke's site. there are some services which we cant rate, while some might be under appeal from the provider. is recruiting a Senior Advisor of Safeguarding to built out Chemonics' safeguarding program. 18 March 2014. Consider improvements to the response rate for the Friends and Family Test which are poor across the trust. We looked at the experience of patients using urgent and emergency care and medical care services at Addenbrookes Hospital. Systems or processes must be established and operated effectively to enable the outpatients department to assess, monitor and improve the quality and safety of services. We also went to medical wards where patients from the emergency department were admitted for further care. Addenbrookes Hospital provides emergency, surgical and medical care for local people and is the Major Trauma Centre (MTC) for the East of England region. Emergency Department - 24/7, 365 days a year. Inspection Report published 25 December 2012 for Addenbrooke's and the Rosie Hospitals - PDF - (opens in new window), Published 22 June 2011. See the complete profile on LinkedIn and discover Supna's connections and jobs at similar companies. Consider the use of pain assessment tools for patients who require additional assistance in communicating their needs. This impacted on the ability to provide appropriate care and treatment and moving patients to the appropriate service. Everyone who works at Cambridge University Hospitals is responsible for patient safety. Infection Prevention & Control MRSA -Addenbrooke's and arts both have 3 cases YTD against an annual ceiling of 0. There were also delays in transferring some patients from recovery post operatively to a ward for post-operative care. Covid-19 Whole School Risk Assessment. His post-graduate training was in paediatrics and infectious disease of all ages. We found staff were enthusiastic and focussed on maintaining people's safety through the improved use of the WHO checklist. Where possible, we will always discuss this with you, ensuring that you are informed about the issue and its effect. Effective and robust multidisciplinary working across the trust. Safeguarding arrangements for children and for vulnerable adults were inspected on the three wards that we visited and found to be fit for purpose. Four people who had already been assessed informed us that they were waiting for results of blood tests and they felt this was an unnecessary delay to their treatment or discharge. Making decisions about healthcare can sometimes be difficult or confusing. In December 2014 Cambridge University Hospitals NHS Foundation Trust had been identified as having only two elevated risks and one risk on our Intelligent Monitoring system. If you have any questions please email Alexandra Malyon, Elisabetta Galasso-Robinson or Zoe Fritz. Get Natalie Fenton's email address (n*****@addenbrookes.nhs.uk) and phone number at RocketReach. Cambridge University Hospitals NHS Foundation Trust is one of the largest in the UK with around 1100 beds. Ensure that medical and surgical patients are cared for in an appropriate ward. Delays in discharge for patients in hospital were significant and impacted on their health and wellbeing. The demographics vary during the year due to the large student population of approximately 24,488. Published Most patients told us they received good quality care and were involved in decisions about care and treatment, this meant care was planned and delivered in a way which was intended to meet patient's individual needs. R: 20/09/23. The trust was continuing progress against an overarching improvement plan in response to concerns found at our previous inspections. 26 February 2019. They will be in touch to arrange a time and date for the survey. A referral was made to a 'safeguarding' team following the birth of a baby girl who was allegedly murdered by her father, a court has heard. We were told of a GP liaison service which enabled GPs and Consultants to work together to discuss individual patient needs. If there is no-one to fulfil this role for you, you can request a member of staff to accompany you known as a formal chaperone. the service is performing exceptionally well. This had included the implementation of the improvement plan and regular oversight of its implementation from regulators, commissioners and stakeholders. E: cuhlp.sy@nhs.net. Science are covered and it is possible to take public examinations in Addenbrooke's. Oesophago-Gastric cancer surgery. However, further work was required to further reduce the waiting lists for appointments and some investigations. Friends and Family Test results were generally positive across the trust however, there were very poor response rates in some areas. Safeguarding peer review - 1st Monday and 3rd . Carson also has four specialty locations providing focused . These decisions include, but are not limited to: At a Clinical Ethics Forum meeting the members hear from the parties involved in the patients care in order to understand all the issues and concerns. Although gaps left by staff moving were back-filled with bank or agency staff, this meant that services often had staff with an inappropriate skills mix and patients were being cared for by staff without training relating to their health needs .Despite this patients received excellent care. Opportunities were lost to use admission avoidance pathways for the frail and elderly and increasing the risk of patient harm such as falls and skin pressure damage. This could include visiting them to assist at mealtimes, with personal care, or provide support with communication and mental health - Addenbrooke's is allowing carers who look after a family member or friend the support they need with this and they will be catered for wherever possible. Expert witness - acute paediatrics, safeguarding, neurology and epilepsy.
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