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", "This flight itself was great overall. I finally received a check for $143 from TripMate for reimbursement for incidentals for the "delayed" bag. If you haven't already purchased a seat, we recommend you choose one at check-in. I was disappointed withJet Blue. Personal Item One Included Size: 14"H X 18"W X 8"D including handles, wheels and straps Think purses, totes, computer bags, briefcases, diaper bags and kids backpacks ", "Flight was very late. ", "Increased cost of luggage, snacks , and perhaps a little more info about the flight delay", "Our flight said on time until five minutes before we were suppose to take off, when they made an announcement we would be two hours delayed and the screen hadnt updated When we finally got in the seats were broken - some did not recline and the tv controls were busted and TVs did not turn off. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. The most popular route is New York - Richmond with an average flight time of 1h 27m. ", "No Wi-Fi for whole flight. Seats were comfortable enough. Denver to Cancun via Exclusive Nonstop Vacation Flight on Frontier Airlines . ", "Quick and easy boarding and departing. The crew was better some times than others but I usually travel at night and try to get some sleep. No posts of extra snacks while waiting, or compensation or explanation of what caused the delay. Very irresponsible of the crew and members, which werent working on the flight", "Three hour wait on plane due to maintenance issue. I was trying to sleep and was NOT pleased. I was able to fit this flight into my scheduled so saved the company $$. If you have a group of 10 or more guests, please contact 844-986-1097 Monday-Friday between 9AM and 7PM EST. Someone even tried to get a drink after waiting so long and they were shunned away", "My son and I were a little cramped by the seating. I have contacted an attorney. Flight was fast and we were home before we knew it. ", "Was late. We ended up renting a car and driving from jfk to Boston, getting home 23 hours after our journey had started, stressed, beyond exhausted and now have to return the rental car. ", "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. a sandwich might of been better than that disgusting hot food. It was packed and not everyone had masks. ", "The wifi didn't work, and this wasn't the first time thier wifi was out. Also, crew member on departure from Fwb was a real sweetheart. ", "The gate agents and flight attendants were nice. [13], The turnaround began with the hiring of Charles J. Blankenship as executive director in 1984. We explain then that our 19 months got car sick so we were cleaning him on the curb and they refuse to check us in and tell us we were too late. ", "Arrived 1 hour and 10 min before take off and American Airlines didnt let us check in. We are flying out of STL. Tired planes. ", "I am beyond stunned that our flight itinerary was changed from 3.30pm to 9.20pm with no notification. Night and day vs American", "The fact my flight was delayed three timesFirst delta said it was technical(mechanical) issues then sis it was the weather then said it was mechanical issues due to the weather. We value your privacy. I talked to a very rude Funjet customer service agent and was told they do not honor the airlines cancelation policy and I was out of luck since I booked through them. Staff did not agree with each other as to what should or should not be scannedconfusing to say the least. Then they took forever once they started. so when I went to book a trip only a month after the credits expired, I wasnt able to. Both my wife and I could not access internet. I was only allowed to transfer the credit due to a one time exception because I gave them a bad review on social media. Delta has announced no plans to restore the flights. You have eased my fears. Has anyone had this problem? Seats, luggage and small snacks. On 2/4/22, Trip Mate closed the claim stating the claim should have been filed with Funjet Vacations because we cancelled prior to departure, which would be covered under Funjet's "Cancellation. LIke I said, my kids have been seated without me, but they travel good, so not a big deal for us. Five car rental agencies can be found at the airport: Hertz, National, Enterprise, Avis and Budget.[33]. For information on how to locate your confirmation code visit our confirmation code instructions page. Booked an all-inclusive vacation with Funjet to Cabo Mexico out of STL with travel insurance thru TripMate. ", "Pretty empty flight so we were able to change seats. ", "staff was very nice. Then at one point the delay changed to 3 hours. Delta, American Airlines and WestJet have waived their change and cancellation fees on flights to Virginia. - Newport News Williamsburg International Airport", "Newport News Makes Headlines With New Concourse & Runway Rehab by Rebecca Kanable (: May-June, 2010)", "Norfolk airport adding nonstop flights to Denver this year", "Frontier to drop service to Newport News-Williamsburg airport", "Elite Airways still plans on flights from Newport News, but no timeline", "Delta Suspends Operations at Newport News/Williamsburg", "Avelo Airlines bringing two Florida routes to Newport News airport starting at $29", "Avelo Airlines to End Service at Newport News/Williamsburg Airport", "PHF Newport News/ Williamsburg Intl Airport (PHF/KPHF)", "Welcome to FlyPHF - Ground Transport! I'm honestly shocked that you use them considering your a creditable company. The first class dragon forbade access to anyone but 1st class and the rear bathrooms were blockaded bt workers handing out drinks. Albeit it took quite awhilenot sure why. ", "I didn't like how the air was turned off before we were allowed to leave the plane. 2. Concourse A is designed with a full-service customs facility for larger jets. Obviously, I like the newer planes and hope that the fleet will eventually be replaced entirely. On the other hand, a flight to Richmond International Airport is farther from the beach, but flights here are less expensive than flying straight to Norfolk. the plane was delayed for a repair and we had to sit on the plane for two hours before we took off. The price was outstanding since I went with the Black Friday special. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. Would be nice to get something complimentary for all the wasted time. We were given water but not offered anything else. Plane left on time and arrived early. In 1999, AirTran was serving the airport with four daily nonstop flights from Atlanta operated with McDonnell Douglas DC-9-30 jets. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable. I would arrive at least 3 hours prior if you want seats together. Answer 1 of 2: Hello, How is Frontier airlines? Copyright 2022 Consumers Unified LLC. ", "We were not able to choose our seats until we got to the airport. ", "Having to pay twice because I'm a person of size and hang only little over when most of the back of the plane was empty. The middle seat was empty. [23][24], Beginning May 13, 2011, Frontier flights were operated with 162-seat Airbus A320s; as of September 12, 2011, Frontier was operating seasonal service. Imagine what your company could gain by being good. Lots of room in the row. ", "Terrible online check in process 10 hour delay! ", "Some complimentary snacks. It happens. ", "On time service, decent plane with good crew", "Provide entertainment on board. It the same as beating a dead horse and expecting it to get up and run. ", "The cabin attendants were mostly cheerful", "This will be my last flight on American. ", "Honestly, everything was great. Do not waste your money on this awful company. Seats are narrow so glad im not a heavier person", "Late departure without any explanation. Not for this crew impatient and just rude to other passengers. Especially when the person chosen to speak has a heavy accent and its competing with other announcements. Also, it is very consistent every time I fly them. Know when to arrive at the airport, how to check bags, and select seats. Clean plane. No complaints. Never ever again that Im going to use another travel agent in my life. Late once again. Is it possible to shut the screen off if you dont want to use It? ", "The plane crew were great but the check-in crew were not professional. Pilot kept stating he thought it would be resolved in 15-20 minute. ", "Cabin crew was very helpful and polite. ", "The check-in on the website was difficult; there were numerous error messages generated, which required a telephone call to resolve, and I never received what was supposed to be emailed boarding passes. Contact Information 777 E Atlantic Ave Delray Beach, FL 33483-5360 Visit Website (888) 558-6654 Average of 26 Customer Reviews Related Categories Travel Services Business Details Location of This. An average nonstop flight from the United States to Virginia takes 2h 58m, covering a distance of 910 miles. Get To Know Us. I have not received a dime for my missing bag. Save your time, money, and energy and DO NOT book with them. I guess we just show up 2 1/2 hours prior to departure and check-in there? I hope to fly with this crew again someday. ", "The crew were professional and courteous", "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. My only consolation was that the middle seat was empty. You must have your printed boarding pass in hand and have any baggage checked in by the following cutoff times: These times arevery importantif you want to make your flight. They then told me that I could not use my travel credit for a flight only and that I need to book a car or hotel which I didn't need. Report inappropriate content Calmjohn Leavenworth, Kansas Destination Expert for Riviera Nayarit, Nuevo Vallarta Level Contributor 4,793 posts 260 reviews 611 helpful votes 4. Other than that the flight was fine, a little late, but all went well. Crew was not nice. Prices are higher at the airport. I wont take Sun Country again thru EWR", "Could use more comfortable seats. ", "Flight attendants did the best they could; just a bad situation. A link has directed you to this review. [27], In July 2022, Avelo Airlines announced new service from the airport. When the plane was delayed going out of SFO, they didn't say anything until 30 mins after we were supposed to fly out. Come to find out, my credit was put towards a "new reservation" for the bride. I had to use them to book travel arrangements for my friend's wedding near Cancun, Mexico. ", "The flight and crew were great. ", "I'm gluten free & I don't eat pork so I would like a gluten free no pork option! Or will it be a problem? Mobile: Using our free mobile app, you can get your mobile boarding pass and use it right at the gate on your phone! This is absolutely unreasonable and inexcusable made even worse that we had already had a very long journey from Milan to JFK with two small children. When I checked online they have nothing but bad reviews. ", "Flight was delayed 2 hours. I will be suing in small claims court. Unsubscribe easily. On December 19, 1980, the Daily Press reported a committee authorized by the PAC recommended that the airport change its name to "Newport News/Williamsburg International" to then-Executive Director Michael White. Once past boarding, everything was great ! ", "Check in crew at BOS was great - this team of folks is not on the rating, but wanted to call out that they were very friendly and helpful, one kind lady walking me thru the bag tag printing process when I hadnt realized I needed to do that. If it's your job to pen a plane door, I would think it's reasonable you do it in the rain sometimes. ", "Really nice staff all the way through from gate agent to flight attendants. I booked a trip and spent over $3k on it through a travel agent and ended up having to cancel due to Covid. The first runway was 220, a 3,500-foot (1,100m) runway, followed by 624 (later redesignated as 725). Best flight experience in ages! 3. The cheapest ticket to Virginia from the United States found in the last 72 hours was $22 one-way, and $74 round-trip. The rest of the flight was quiet, uneventful, and pleasant in part due to their good nature. The insurance indicated it would pay up to $1000 for the lost bag - which still doesn't cover the replacement costs. I don't think a more uncomfortable airline seat could possibly be invented. If it doesn't, I will forfeit as the aggravation and nasty behaviour at the check in counter especially at LaGuardia is too much to take. more, You seem to have JavaScript disabled. A representative came in and rudely ejected us from the area. ". Very uncomfortable seats, hot air little ac, very poor experience with Jet Blue. This company does not keep its word and clearly does not train its employees to do anything but lie. I will be flying jet blue again!! Unfortunately this was after landing from Milan at 1.30 with two small children so we had already had a very long day. Won't do that again. Shuttle and limousine companies also service the airport through pre-arranged appointments. A new terminal opened in late 1992. Since 2010, the Commission consists of six commissioners who are appointed by the cities of Hampton (2) and Newport News (4). ", "Had not traveled on Sun Country before this trip. PHF covers 1,800 acres (728 ha).[1]. No flight for us ", "I am traveling with a friend and our request to seat together was hornored. ", "They wouldn't let me on the plane. ", "Plane was virtually empty and it was a pleasure to have a whole row to myself! Initially, they said yes but every other contact since has been no. Flight status is not available at this time, please check back later. While that's the fault of Sun Country, it was very unpleasant. Remember that you can save a lot by purchasing your bags early. Improve seating in the waiting areas near all Delta gates.